Personal Shopping Training

CMB Retail trains image consultants, personal stylists and retail staff as Personal Shoppers, transforming them into proactive and knowledgeable fashion consultants.

CMB Retail keeps its training current and informative. Our training methods will enable personal shoppers to be proficient in colour and image consulting and thus:

  • Speedily assess the customer’s personal style
  • Select the most flattering and suitable clothes for the customer
  • Enable them to offer the best style advice
  • Identify appropriate accessories
  • Increase sales of clothing and accessories for retailers
  • Generate repeat business

Using expert sales training with CMB Retail, your sales staff can learn how to fulfill their maximum potential.

Training options include:

  • Developing an appropriate, proactive approach to customer services
  • How to assist customers efficiently
  • How to identify the specific needs of the customer through interpretation of their personal style
  • Changing room techniques
  • Link-selling skills
  • How to close the sale

Courses can be offered as a bespoke session where our trainers will offer the training at your office or retail premises. Alternatively, delegates can attend our three day Personal Shopping course at our training centre in London. Contact us for more details

To discuss your company’s requirements in greater depth, please contact our retail division at or on +44 (0)1772 750052

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